Privacy Policy

This Privacy Policy describes how Agapeku Enterprise (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website https://agapeku.com/ (the “Site”) or use our services.

Information We Collect

We may collect the following types of personal information when you interact with our Site or services:

Contact Information: Name, email address, phone number.
Payment Information: Credit card details, billing address.
Usage Data: Information about how you interact with our Site, such as pages visited, links clicked, and other actions taken.

How We Use Your Information

We may use your personal information for the following purposes:

To provide and maintain our services.
To process your payments and communicate with you about transactions.
To send you promotional communications, such as newsletters (you can opt-out at any time).
To improve our Site and services.
To comply with legal obligations.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

Service Providers: We may share your information with third-party service providers who help us operate our business or provide services on our behalf.
Compliance with Laws: We may disclose your information where required by law or to protect our rights or the rights of others.

Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Your Choices

You have the right to access, correct, or delete your personal information. You may also opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in such communications.

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at 012-3456789 or email to agapeku@gmail.com

Terms and Condition

This Services Agreement (the “Agreement”) contains the complete terms and conditions which govern your subscription of Website Design, Development and other Internet-related services provided by Agapeku Enterprise (the “Services”). As used in this Agreement, “Agapeku” means Agapeku Enterprise and “Client”, “you”, or “your” means you. You acknowledge that you have read the Agreement, and you agree to its terms and conditions and all policies posted on the Agapeku Enterprise site. As referred to in this Agreement, “Site” located at the URL https://www.agapeku.com

Acceptance

It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full. Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.

Charges

Charges for services to be provided by Agapeku Enterprise are defined in the project quotation that the Client receives via e-mail/WhatsApp. Quotations are valid for a period of 30 days. Agapeku Enterprise reserves the right to alter or decline to provide a quotation after expiry of the 30 days. Unless agreed otherwise with the Client, all website design services only start process after payment received. Payment for services is due by cheque or bank transfer.

Client Review

Agapeku Enterprise will provide the Client with an opportunity to review the appearance and content of the website during the design phase and once the overall website development is completed. At the completion of the project, such materials will be deemed to be accepted and approved unless the Client notifies Agapeku Enterprise otherwise within ten (10) days of the date the materials are made available to the Client.

Turnaround Time and Content Control

Agapeku Enterprise will install and publicly post or supply the Client’s website by the date specified in the project proposal, or at date agreed with Client upon Agapeku Enterprise receiving initial payment, unless a delay is specifically requested by the Client and agreed by Agapeku Enterprise. In return, the Client agrees to delegate a single individual as a primary contact to aid Agapeku Enterprise with progressing the commission in a satisfactory and expedient manner. During the project, Agapeku Enterprise will require the Client to provide website content; text, images, movies and sound files

Failure to provide required website content:

Agapeku Enterprise is a small business, to remain efficient we must ensure that work we have programmed is carried out at the scheduled time. On occasions we may have to reject offers for other work and enquiries to ensure that your work is completed at the time arranged. This is why we ask that you provide all the required information on time. On any occasion where progress cannot be made with your website because we have not been given the required information in the agreed time frame, and we are delayed as result, we reserve the right to impose a surcharge. If you agree to provide us with the required information and subsequently fail to do within two week of project commencement we reserve the right to close the project and the balance remaining becomes payable immediately.

NOTE: Text content should be delivered as a Microsoft Word, email (or similar) document with the pages in the supplied document representing the content of the relevant pages on your website.

Payment

Invoices will be provided by Agapeku Enterprise upon completion but before publishing the live website. Invoices are normally sent via email and WhatsApp; however, the Client may choose to receive hard copy invoices. Invoices are due upon receipt.

Additional Expenses

Client agrees to reimburse Agapeku Enterprise for any additional expenses necessary for the completion of the work. Examples would be purchase of special fonts, stock photography etc.

Web Browsers

Agapeku Enterprise makes every effort to ensure websites are designed to be viewed by the majority of visitors. Websites are designed to work with the most popular current browsers (e.g. Firefox, Internet Explorer, Google Chrome, etc.). Client agrees that Agapeku Enterprise cannot guarantee correct functionality with all browser software across different operating systems. Agapeku Enterprise cannot accept responsibility for web pages which do not display acceptably in new versions of browsers released after the website have been designed and handed over to the Client. As such, Agapeku Enterprise reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software.

Default

Accounts unpaid thirty (30) days after the date of invoice will be considered in default. If the Client in default maintains any information or files on Agapeku Enterprise’s Web space, Agapeku Enterprise will, at its discretion, remove all such material from its web space. Agapeku Enterprise is not responsible for any loss of data incurred due to the removal of the service. Removal of such material does not relieve the Client of the obligation to pay any outstanding charges assessed to the Client’s account. Cheques returned for insufficient funds will result in the Client’s account being immediately be considered to be in default until full payment is received. Clients with accounts in default agree to pay Agapeku Malaysia reasonable expenses, including legal fees and costs for collection by third-party agencies, incurred by Agapeku Enterprise in enforcing these Terms and Conditions.

Termination

Termination of services by the Client must be requested in a written notice and will be effective on receipt of such notice. Telephone requests for termination of services will not be honored until and unless confirmed in writing. The Client will be invoiced for work completed to the date of first notice of cancellation for payment in full within thirty (30) days.

Indemnity

All Agapeku Enterprise services may be used for lawful purposes only. You agree to indemnify and hold Agapeku Enterprise harmless from any claims resulting from your use of our service that damages you or any other party.

Copyright

The Client retains the copyright to data, files and graphic logos provided by the Client, and grants Agapeku Enterprise the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting Agapeku Enterprise permission and rights for use of the same and agrees to indemnify and hold harmless Agapeku Enterprise from any and all claims resulting from the Client’s negligence or inability to obtain proper copyright permissions. A contract for website design and/or placement shall be regarded as a guarantee by the Client to Agapeku Enterprise that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.

Standard Media Delivery

Unless otherwise specified in the project quotation, this Agreement assumes that any text will be provided by the Client in electronic format (ASCII text files delivered on thumbdrive, CD or via e-mail or FTP) and that all photographs and other graphics will be provided physically in high quality print suitable for scanning or electronically in .gif, .jpeg, .png or .tiff format. Although every reasonable attempt shall be made by Agapeku Enterprise to return to the Client any images or printed material provided for use in creation of the Client’s website, such return cannot be guaranteed.

Design Credit

A link to Agapeku Enterprise will appear in either small type at the bottom of the Client’s website. The Client also agrees that the website developed for the Client may be presented in Agapeku Enterprise’s portfolio.

Access Requirements

If the Client’s website is to be installed on a third-party server, Agapeku Enterprise must be granted temporary read/write access to the Client’s storage directories which must be accessible via FTP. Depending on the specific nature of the project, other resources might also need to be configured on the server.

Post-Placement Alterations

Agapeku Enterprise cannot accept responsibility for any alterations caused by a third party occurring to the Client’s pages once installed. Such alterations include, but are not limited to additions, modifications or deletions.

General

These Terms and Conditions supersede all previous representations, understandings or agreements. The Client’s signature below or payment of an advance fee constitutes agreement to and acceptance of these Terms and Conditions. Payment online is an acceptance of our terms and conditions.

Governing Law

This Agreement shall be governed by Malaysia Law.

Liability

Agapeku Enterprise hereby excludes itself, its Employees and or Agents from all and any liability from:

Loss or damage caused by any inaccuracy;
Loss or damage caused by omission;
Loss or damage caused by delay or error, whether the result of negligence or other cause in the production of the web site;
Loss or damage to clients’ artwork/photos, supplied for the site. Immaterial whether the loss or damage results from negligence or otherwise.
The entire liability of Agapeku Enterprise to the Client in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the charges paid for the Services under this Agreement in respect of which the breach has arisen.

Severability

In the event any one or more of the provisions of this Agreement shall be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired and the Agreement shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision, which comes closest to the intention of the parties underlying the invalid.

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